Terms of service

Terms of Service
Last Updated: [03 September 2026]

Welcome to Battery4pc.com. This Terms of Service agreement governs your access, browsing, account registration and purchases made on our website. 
Battery4pc specialises in aftermarket replacement laptop batteries and related laptops accessories. By visiting our website, creating an account or completing any purchase, 
you accept and agree to be bound by these Terms. If you do not agree to these terms, please do not use our site.

© Copyright 2026 Battery4pc.com. All original brand names, trademarks and logos shown on our product pages belong to their respective original manufacturers. 
These marks appear only for compatibility reference. We are not affiliated, sponsored or endorsed by any original‑equipment‑manufacturer brands.

1. Our Business & Product Information
We sell replacement‑compatible laptop batteries, keyboards for consumer laptops. All our items are third‑party replacement parts, not sell the original OEM brand units.

Product photos, technical specifications and compatibility tables are provided for guidance only. We try our best to keep information accurate, 
but minor visual or non‑critical specification adjustments may occur without advance notice. These small differences will not count as product defects.
It remains the customer’s responsibility to double‑check laptop model and your original battery part‑number before ordering, to make sure the selected item fits your device.
If customers are unsure which product model they need, we are happy to provide guidance and take responsibility for the items we recommend.

2.Payments & Fund Security
All payments on our store are processed via PayPal. You will be redirected to the PayPal payment page at checkout.
 Please confirm you are on the official PayPal website（https://www.paypal.com）when you pay.

3. Account Responsibilities
When you register an account with us, you must supply truthful and current contact details. You keep full responsibility for keeping your account password secure. 
All orders and actions logged under your account are treated as actions made by you.
Notify us immediately at order@battery4pc.com if you notice suspicious login activity or account leakage. 
We cannot take responsibility for losses caused by your failure to protect your account credentials. You may close your account at any time by contacting our support email.

4. Orders, Payment & Order Cancellation
When you submit an order on our site, this counts as your purchase offer.
 A sales contract becomes final only once we send you formal order‑confirmation email and confirm stock availability for your ordered goods.
We hold rights to cancel or suspend orders in situations including but not limited to: genuine stock shortages,
 obvious website pricing errors, suspected fraud, payment verification failure, or violation against our Terms of Service.
All payments are processed via our approved third‑party payment gateways. You warrant that your payment instrument is valid and lawfully authorised for your use.

5. Shipping, Lead‑time & Cross‑Border Customs
Paid and confirmed orders normally get processed for dispatch within 2‑3 working days.
All delivery times shown on our store are estimated timeframes only(Shipping Rate); delivery estimates are not legally binding guarantees. 
Delays caused by courier workload, customs inspections, bad weather or other events outside our control are not treated as our breach of contract.

Please ensure you enter complete, accurate delivery address and contact information. 
 For all international orders, the buyer is fully responsible for import customs clearance. 
 All import duties, VAT, inspection fees, brokerage charges, and any local governmental fees are borne solely by the customer.  
Our product prices and shipping fees do not include import taxes or customs costs.
 Customs policies and tax rates are determined by local authorities, and we cannot estimate or guarantee any customs charges. 
The buyer must cooperate with customs and carriers, submit required documents, and pay applicable fees in a timely manner. 
 Failure to complete clearance may result in delays, seizure, fines, return shipment, or parcel disposal.  All resulting additional costs and risks are the customer’s responsibility. 
We fully comply with customs regulations and will not conduct undervalued declaration or incorrect item description upon customer request.

6. Returns, Exchanges & RMA Process
We offer a 60‑calendar‑day return window counting from the day you receive your parcel.
Important: every return or exchange request must obtain an official RMA (Return Merchandise Authorisation) number emailed to you by our customer‑support team.
Return‑eligible goods must arrive back to us unused, physically undamaged, with original packaging, labels and all included accessories kept intact. 
We will inspect returned goods physically upon receipt.

The following scenarios can't qualify for return or exchange:
‑ Damage caused by customer‑side misuse, wrong installation, liquid spillage, physical impact or over‑voltage power input;
‑ Units taken apart, modified or repaired by parties outside our official support team;
‑ Goods past the 60‑day return‑application window;
‑ Custom‑configured special‑order items.

After we inspect and approve your qualified return, refunds will go back through your original payment channel within 2‑3 working business days.
 Original outbound‑shipping fees are non‑refundable unless the return is triggered by our confirmed product quality fault or shipping‑dispatch mistake.

7. 12‑Month Limited Warranty
Our replacement laptop batteries and adapters carry a 12‑month limited warranty starting from customer receipt date.
This warranty covers manufacturing defects which cause functional failure under normal everyday laptop‑usage conditions.

Warranty does NOT cover:
‑ Natural capacity fading of rechargeable battery cells over time (normal consumable‑part wear);
‑ Physical damage, liquid damage, over‑voltage burns;
‑ Unauthorised opening, modification of battery casing;
‑ Damage resulting from laptop‑host hardware faults;
‑ Damage caused by natural disasters or force‑majeure events.

If you believe you have a valid warranty claim, email us at order@battery4pc.com. 
We will ask you to provide photos or short‑video evidence showing the fault, plus your order number.
 Based on inspection results, we may offer unit replacement, partial refund or full refund solutions. Customer needs to follow our RMA return steps for warranty processing.

8. Dispute Handling 
1>Any dispute connected with your order or website‑use shall first go through friendly negotiation between you and Battery4pc.com.
2>Of course, we use PayPal for payment. If there is a dispute, we can also open a dispute through PayPal.
3>The last step, which we all want to avoid, If negotiation cannot resolve the disagreement,
 disputes shall be handled under the laws of Our local court(Xuzhou,China) or the customer's court.
9. Privacy Policy
Your shopping experience is also governed by our separate Privacy Policy page published on this website. 
By agreeing to these Terms of Service, you also accept our data‑collection and data‑handling rules described inside our Privacy Policy. 
We process personal data following relevant data‑protection regulations and do not share your private personal information with unrelated third parties without your consent.

10. Updates to Terms of Service
We may revise this Terms of Service document when our business practices change or legal requirements update. 
Updated text will publish on this page together with a new “Last Updated” date. 
Your continued website browsing and ordering after updates take effect counts as acceptance of our revised terms. We encourage customers to review this page occasionally.



More info,please directly Contact Us(Order@pcsbattery.co.uk)or live chat . We will reply within 48 hours.